Are all of your products vegan and cruelty free?

Yes, all of our products only ever use vegan and cruelty free ingredients. We always check with our suppliers before even trying the ingredients we choose. We are working on gaining our official certification.

Where do your ingredients come from?

One of our biggest considerations is how far an ingredient has traveled. The majority of our ingredients are grown and sourced in the UK and Europe.

For ingredients from further afield we like to only work with suppliers who are making a positive impact on the environment and all of its inhabitants.

Where are your products made?

All of our products are made by our founder Alice in her wellness studio in Cornwall, UK

Why do we make small batches?

We create smaller batches as the majority of our ingredients and packaging systems have shorter shelf lives than others that may not be naturally sourced. For us small batch means freshness guaranteed. Your products will never be sat on the shelf longer than 6 months before they arrive with you.

What is the shelf life of your products?

Our products are individually given a best before end date (BBE). The shelf life is shorter than those that are mass produced due to the nature of the freshly cold-pressed organic oils and extracts we use.  We formulate with antioxidants such as vitamin E and rosemary CO2 extract to help slow down any degradation but for the best possible experience please use within the best before end date stated.

I’m not happy with my order, what should I do next?

Please don’t hesitate to contact us at hello@ornkuu.com if you have any queries, questions or problems with your order. We would love the chance to be able to make it right for you.

How do I contact you?

Please email us at hello@ornkuu.com or send us a DM on Instagram @ornkuuskincare